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Title: Some users can't search their email in Outlook on the web and get an error User impact: Users can't search their email in Outlook on the web and get an error. More info: Users that have reported this problem encounter a "Something went wrong. Please try again later." error message. Where possible, users can bypass the problem by utilizing a different client to search for their email, such as the Outlook desktop app. Some users have reported that the roaming signatures feature is missing in Outlook on the web. Current status: We've determined that the root cause of impact was a recent configuration update to Outlook on the web that wasn't applied to some users Outlook on the web client. We've started a new update to refresh and push the new configuration change to impacted users. We anticipate this refresh will be complete by the time of our next scheduled communications update. Scope of impact: Your organization is affected by this event, and this issue affects some users searching for email in Outlook on the web. Start time: Monday, October 28, 2024, at 5:19 AM UTC Estimated time to resolve: We anticipate impact will be resolved by our next scheduled communications update on Monday, October 28, 2024, at 8:30 PM UTC. Root cause: A recent configuration update to Outlook on the web that wasn't applied to some users Outlook on the web client Next update by: Tuesday, October 29, 2024, at 8:30 PM UTC
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Some users can't search their email in Outlook on the web and get an error
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