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Title: Users may be unable to access their mailbox using any Exchange Online connection method User impact: Users may be unable to access their mailbox using any Exchange Online connection method. Current status: We're seeing continued impact after applying some infrastructure optimizations. We’re analyzing the cache configuration and authentication behavior in the affected environment to determine the underlying issue and identify the quickest path to remediate the impact. Scope of impact: Any users may be impacted when attempting to access their mailbox using any Exchange Online connection method. Start time: Thursday, July 10, 2025, at 10:37 PM UTC Next update by: Friday, July 11, 2025, at 6:00 PM UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 11, 2025 - 17:00 PDT
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Users may be unable to access their mailbox using any Exchange Online connection method

NWEA

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